ZEISS Services
ZEISS Services

Enabling you

to focus on patient care.



Customized service plans for your needs

Our tailormade service agreements for medical equipment offer modular services to help prevent unplanned breakdowns and support our customers run business smoothly. With each interaction, whether in person or through digital tools we want to reach one goal: to enable you to focus on patient care.

  • Reliable

    With decades of experience in supporting clinical and practice needs, our company trained global service team enables you to focus on patient care. Availability of resources around the globe whether in person or online, helps to ensures uptime of devices whenever needed.

  • Transparent

    Our customers will profit from transparent processes in our service world. We share our knowledge and experiences along the end-to-end service processes to gain data-driven insights for clinical processes.

  • Connected

    Our mission is always to be personally and digitally connected with both, our customers, their equipment and within our organization. Therefore, we manage our partnerships with the latest available digital technologies.

ZEISS OPTIME enables you to focus on patient care.


ZEISS OPTIME is our loyalty program. Our customers benefit from priority treatment to enjoy carefree working and avoid impairments with sustainable conviction.

We support clinical and practical processes with our services far beyond warranty. A broad range of service offerings can be bundled into individual contract – based on specific needs.

That’s what ZEISS OPTIME is all about.

OPTIME complete
OPTIME advanced
OPTIME prevent
No contract
Digital apps
Education only
Remote support
Limited 15 min
Preventive maintenance
Time + material
Corrective maintenance
Time + material
Time + material
Time + material
Spare parts
Time + material
Integration/Migration support
Time + material
App. support
Time + material
Biomed training
Time + material